Medical miscommunication is a very real problem in healthcare today. Miscommunication is essentially the failure to convey relevant medical information to key players in the medical team; resulting in minor errors or even malpractice. Ineffective communication may occur between patient and doctor or between physicians and experts.

In large hospital systems, medical notes are supposed to be transferred internally from department to department. But this often reaches the healthcare professional only after they have seen the patient. The transfer of medical records between two different hospital systems is almost non-existent, unless patients proactively demand it. Even then, there are numerous delays — a potentially dangerous and frustrating situation for the patient. Read more →